EFFECT OF WORKPLACE FLEXIBILITY ON EMPLOYEES’ PERFORMANCE: A STUDY OF FEDERAL AIRPORTS AUTHORITY OF NIGERIA, ABUJA

Abstract

This study examined effect of workplace flexibility on employees’ performance in Federal Airports Authority of Nigeria (FAAN) Abuja. Utilizing a survey research design, the population of the study consists of 347 staff of FAAN; data were collected through structured questionnaires distributed to 186 employees. Descriptive statistics summarized respondents' demographics, while multiple regression analysis was employed to test the study’s hypotheses. The results revealed a strong positive relationship between the two variables of workplace flexibility and employees’ performance, with R value of 0.673 and R² of 0.454, indicating that 45.4% of the variance in performance is explained by the combined effect of the workplace flexibility. All predictors: shift working arrangements and flexi time were statistically significant, confirming their positive contributions affirming that each workplace flexibility has a significant effect on FAAN. It was concluded that shift working arrangements and flexi time lead to lower levels of stress, better work-life balance and increase morale amongst employees which in turn results in job satisfaction, higher productivity and better performance. The study recommended that the management should consider giving the staff flexibility on shift working arrangements and flexi time that could be adjusted according to the preferences of the employees when to start and end their roles so that their performance can be improved and achieve organization goals