Green Human Resource Management Practices and the Performance of Selected Hotels In Abuja

Abstract

The problem of implementing green human resource practices in hotels has become a growing concern, especially regarding their impact on employee satisfaction and overall performance. This study investigated the effect of green human resource management (GHRM) practices, particularly green recruitment and selection, green training, and green performance management, on the performance of hotels in Abuja. Using a descriptive research design, the study population was 846 employees from four major hotels: Transcorp Hilton, Sheraton Hotel, Abuja Continental Hotel, and Bolton White Hotel. A sample size of 272 was determined using Yamane's statistical technique and stratified random sampling to ensure adequate representation. Primary data was collected using structured questionnaire, and the data was analyzed using simple regression analysis. The findings revealed that green recruitment and selection practices, green training programs, and green performance management had significant positive impacts on operational efficiency, customer satisfaction, and employee satisfaction, respectively. The study concluded that adopting GHRM practices leads to improved organizational performance in the hospitality sector. It was recommended that hotels in Abuja further invest in digital GHRM tools to enhance sustainability, employee satisfaction, and customer retention.